Returns

Not fully satisfied with your purchase or want to swap a buckle for a bow? Want to swap your ultra high platforms for a pair of pumps?

Chat to us about getting a new style…
  • Exchanges need to be made within seven days from date of purchase, in which case we will gladly replace your purchase or give you a credit note. Just bring your unworn item or shoe with the tag attached, the box and the original slip.
 
  • Please be sure that you are happy with your fashionable purchase when you buy discounted goods as we do not provide credit notes for sale clothing or shoes. We will however gladly exchange for bigger or smaller sizes.
  • We do not accept any returns in our factory stores.
  • If you find a production flaw, bring your fashion item back to us within 6 months with your original slip and we will gladly exchange for something you would prefer.
  • We do not accept cheques.
  • Please have proof of identification when changing your account or paying by credit card.